At ShipLab, we believe transparency drives trust and fuels improvement. That’s why we’ve created the ShipLab Scorecard—a real-time snapshot of our operational performance and industry benchmarks. Whether you’re looking to optimize your supply chain, evaluate a logistics partner, or simply understand how your operations stack up, this page provides key metrics on shipping times, costs, accuracy, and efficiency. Our commitment to continuous improvement ensures these numbers reflect not just our success but also our dedication to helping your business thrive. Explore our performance and see how we set the standard for excellence in fulfillment and logistics.
2025 PEAK SCORECARD
How'd We Do? How'd You Do?
eCommerce Pick & Pack
FTL & LTL Performance
Shipping Costs & Transit Rates
Customer Service
Transportation & Carrier Stats
Domestic Order % By Carrier
- UPS
- FedEx
- DHL
- USPS
- Other
- UPS
- FedEx
- DHL
- USPS
- Other
International Order % By Carrier
- UPS
- FedEx
- DHL
- USPS
- Other
- UPS
- FedEx
- DHL
- USPS
- Other
Cheapest Rate Transit Time
Our order system allows us to utilize rate shopping and find the cheapest rate for any shipment. This is not usually the fastest, but can save a tremendous amount of money while still meeting key SLAs. The information and graphic below shows the performance based upon selecting the cheapest rate for all shipments during this period.
0
Hours to Ship Order
(Including Orders Received on Weekends)
(Including Orders Received on Weekends)
0
Days to Delivery
(Nationwide)
(Nationwide)
As we go into 2025, we are proud to announce the addition of 2 east coast partner facilities to help service the USA and dramatically reduce shipping times across all states.
Battle of the Regions
The performance stats below are solely for shipments using the Cheapest Method Possible.
West
0
Days in Transit
$
0
Under 1lb
$
0
1lb to 5lb
$
0
5lb to 10lb
Central
0
Days in Transit
$
0
Under 1lb
$
0
1lb to 5lb
$
0
5lb to 10lb
East
0
Days in Transit
$
0
Under 1lb
$
0
1lb to 5lb
$
0
5lb to 10lb
Warehouse Performance
0
Small Parcel Pieces Shipped
0
Pallets In/Out
0
hrs.
Shipment Turn Around (Midweek)
0
%
Shipment Accuracy
0
days
Avg. Inbounding Time
Average Time to Pick Order
1:17 min
Average Time to Pack Order (Poly)
00:47 sec
Average Time to Pack Order (Box)
01:20 min
We Showed You Ours. Now You Show Us Yours!
Hopefully sharing some benchmarks helped you evaluate where you’re currently at. Getting comparable data can still be challenging. Contact us below and let’s make sure we’re comparing apples to apples.